Customer Reviews | European Motorcars in Middletown, CT

I couldn’t have asked for a better car-buying experience than I had with European Motorcars. From start to finish, their service was truly five-star. They have an incredible inventory of high-quality vehicles, and the entire staff was professional, knowledgeable, friendly, and a pleasure to work with. What really stood out was how easy and enjoyable they made the entire process. There was no pressure, no hassle, and everything was handled smoothly and professionally. The staff went above and beyond to make sure I was completely satisfied. If you’re looking for a great selection of exceptional vehicles and a dealership that genuinely cares about its customers, I highly recommend European Motorcars. Five-star service and an absolutely outstanding buying experience!

Great experience, very smooth buying process with no games or tricks. Great dealership great service 10/10

Paul was very helpfully and can’t be more greatfull on the service would go get my next vehicle from them

I had an outstanding experience purchasing my used car from European Motorcars of Middletown! From the moment I walked in, the staff was welcoming and attentive without any pushy sales tactics. My salesperson was honest, transparent, and answered every question with total patience. When I asked to take the car for an independent pre-purchase inspection, they completely supported it. The finance team was equally efficient, transparent about the paperwork, and didn't spring any last-minute fees or surprise markups on the final price. It felt like working with people who genuinely care about the customer rather than just closing a deal. Highly recommended!"

Great car selections, courteous service. Wonderful experience

I have been using European Motorcars for their body shop since I got my 2013 Dodge Challenger for any kind of work that might arise both through insurance and out of pocket. They are an amazing service provider. I recently wanted to change the stripe from the original ones I had done when I purchased the car to a more retro 1970s style and immediately contacted Xavier at European. He was able to get me in for the work and I am beyond amazed at home great my car came out looking. I highly recommend European for anything you need done for your vehicle. I have some tire repair work that needs to be done and will be coming back to them some time in 2027.

I had a great experience purchasing my Jeep! Fikret (sales) made the entire process smooth and easy, and I felt comfortable throughout the purchase. I'm very happy with my Jeep and would definitely recommend European Motorcars to anyone looking for a great vehicle and a positive buying experience.

Great dealership to purchase a quality used car. The staff is knowledgeable, friendly and professional.

Great customer service. Knowledgable. I will do business with them again.

Bought an Alfa Romeo Giulia and had a really great experience through these guys. There were a few hiccups but that's because we were coming from out of state to buy and scheduling was a little difficult. I would recommend buying from them!

Very professional and painless experience! This is the second car we have purchased here and I highly recommend. Paul is really great to work with.

We just bought our 2022 Jeep Grand Cherokee from Fikret and he was awesome to work with. Very attentive, and even reached out to us on his day off. Working with Paul in finance was also great! His hard work was very much appreciated, and he even worked with us to find the best warranty for the cost! Highly recommend working with both Paul and Fikret!

Fantastic experience dealing with an insurance covered collision repair. Xavier helped with every aspect, was extremely knowledgeable, friendly, and communicative. Highly recommended!

I cannot recommend European Motorcars enough for anyone needing maintenance or repair work done on their vehicle. From the moment you drop off your car, the team treats you with total professionalism and respect. A special shoutout to Gary in the service department, he provides truly top-notch service. He is honest, communicates clearly about what your car actually needs without any high-pressure upsells, and genuinely cares about the customer. It is rare to find an auto repair shop this trustworthy, transparent, and efficient. If you want peace of mind and great workmanship, bring your car here. You won't be disappointed!

I can't say enough good things about this place. I would highly recommend the team at European Motorcars. I've purchased a vehicle through their sales team and I have all my maintance done by their service department. Total pros all around. They're honest, they do good work, and they care. Kevin and Gary in the service department are amazing.

As soon as I walked through the door I was greeted with professionalism and kindness. Paul took care of me at an experiential rate and I was highly satisfied with my experience.

Excellent experience buying a stick shift E92 M3. Car was as described, requests taken care of, responsive communication, and seamless experience at the dealership (traveled from ~3 hrs away). Paul (finance manager) and Tommy (sales manager) were a pleasure to work with. Wholeheartedly recommend.

Excellent experience from the second I walked through the doors. Scheduled a test drive on a Thursday, met with the sales person (Paul) who was awesome to work with from the get go. Was able to finalize a deal and sign to drive away that Saturday. Paul really was an exceptional person to work with on the process. Highly recommend buying a vehicle from here.

Paul and European Motors were so great to work with, very easy hassle free car buying experience! Their communication was thorough and made the process easy and quick! Their attention to detail to make sure the car was in perfect condition when you left with it was superb! I would high recommend buying a car here! Thanks guys!!

They were very professional. Made the experience very enjoyable. Would definitely recommend them to others.